Tickets to AusNOG events are refundable (less any unrecoverable payment processing or ticketing fees) up to 30 days prior to the commencement of the event.  Tickets are transferable up to 24 hours prior to the day of the event.

If an AusNOG event is cancelled as a result of the COVID-19 pandemic all tickets will be refunded in full.

Details outlining how Eventbrite (our ticketing and payment gateway provider) deals with refund requests is available here.